By Mathias Eichler
Come race the world!
Beast of Big Creek is North America's only stop on the Skyrunner World Series. Mount Ellinor is waiting for you.
Come race the world!
Beast of Big Creek is North America's only stop on the Skyrunner World Series. Mount Ellinor is waiting for you.
For years folks were hoping for serious product updates from UltraSignup to their registration platform. Adding a refund guarantee option to the race registration flow is a big one, and something that has become the norm for “big races”. So, there it is. Now (soon) available in UltraSignup.
The important piece of information:
Participants who opt-in will have the added ability to cancel for any reason up to 24 hours before the race. They’ll do this through an email they receive after registration. When a participant requests a refund, their registration will automatically be canceled in our system so that your information and ours stays in sync.
When a participant is issued a refund, you keep the full registration amount. The 80% refund is paid directly to the participant from UltraSignup.
Currently this is in beta and will be opt-in for the RD. The rollout of this feature is planned for early 2026.
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