Spring Energy Responds

In a public post on their website Spring acknowledges issues with their products, calling it “product Inconsistencies”:

We realize some have had questions over the past few weeks about recently reported inconsistencies found in some batches of our products. We do apologize for the perceived radio silence, as we have been working tirelessly to identify and rectify all possible concerns since this was fully brought to our attention.

While it’s appreciated that Spring fully comes out acknowledging what has been going on (a part of me was wondering if they would just ignore it all, remove the product from the shelves and magically relaunch in 6 month with Awesome Sauce 2.0) it’s sort of shocking to consider that they had so little oversight into their manufacturing process (as they claim, or blame):

We conducted a comprehensive assessment of our manufacturing processes and identified two contributing factors that have since been updated to counteract greater levels of variation between batches.

I mean, it’s a food product we put into our bodies and they just don’t really know what’s going on? Not a great look.